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AllYou.com: How to Return (Almost) Anything

Deal with Online Returns

You may be able to return an online purchase to the retailer's brick-and-mortar store?but make sure that you bring any packaging or paperwork that came with it. For items that are sold only online (or if the company doesn't allow in-store returns), you may have to ship it back. Postage costs are often not refunded, so it may not be worth it to attempt the return.
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