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Forbes: 10 E-mail Habits that Send Wrong Message

CC'ing Up

Intention: When you're having an email exchange with a co-worker, and s/he escalates the conflict by sneakily CCing a higher-up. She’s resolving the issue efficiently by letting a higher-up in on the conflict.

Perception: She’s sneaky, conniving and out to make them look bad. Even more nefarious: the BCC.
(Forbes Images)

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The opinions expressed are solely those of the author and do not necessarily reflect the views of Comcast.

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