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Forbes: 10 E-mail Habits that Send Wrong Message

ALL CAPS

Intention: He’s trying to get his point across and ensure you know he means business. Caps=”this is a message that I am stressing.”

Perception: Whoa. Caps-locked emails scream at you from your screen. It’s amazing how capital letters can seem so forceful, so arrogant, so—mean. The same should be pointed out for excessive punctuation. Follow AP style: use sparingly; one exclamation point is always, always enough.
(Forbes Images)

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The opinions expressed are solely those of the author and do not necessarily reflect the views of Comcast.

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