You can set up and customize parental controls to manage what your children can watch on XFINITY.COM/TV.

Set up XFINITY TV online parental controls

  1. Sign in to My Account as the primary user.
  2. Click Users & Preferences
  3. In your user tab, click XFINITY TV Online Parental Controls.
  4. Click the Set PIN button under 'PIN Management'**.
  5. Set and confirm your Parental Controls PIN and click Save.
  6. Click OK on the 'Confirmation' screen.

Parental Controls PIN and restrictions will be shared between XFINITYTV.com and the XFINITY TV Remote mobile app and the XFINITY Player mobile app.

** You may need to read the 'COPPA Opt-In Information' and select if any of your secondary usernames are under 13. If you wish to, you can click the 'skip this form' link and you will be taken directly to set up parental controls. If you have secondary users who are under 13, read through the information and click Continue to Form. Select which secondary users are under 13 and enter your 'Digital Signature' and check the box that you agree on the information stated. Click Submit.

How to manage content on XFINITY TV:

Step 1:
Click on the XFINITY TV Online Parental Controls Link

Step 2:
Enter your 4 digit PIN to continue







Step 3:
Ensure that Set Online Parental Controls is turned to ON






Step 4:
Set Restrictions: You can control what shows and movies are available for users on your account to view online. These restrictions block certain entertainment options based on their ratings. For example, if you wish to restric access to R-rated movies, click the lock on the corresponding button. You can always change these preferences by entering your Parental Controls PIN and selecting Lock or Unlock.




Step 5:
You can also set restrictions by specific network. Control what channels are available for users on your account to view online. For example, if you wish to restrict access to HBO, just click the lock icon to block this channel from being shown. You can always change these preferences by entering your Parental Controls PIN and selecting Lock or Unlock.

Enter your 4 Digit PIN



Ensure Online Parental Controls

Set Restrictions

Set Restrictions by Network