How to Report Online Security Issues

If you feel like you or someone you know has been the victim of an online security issue, here's how to let the right people know.

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Customer Security Assurance

How to contact the Comcast Customer Security Assurance Department:
The Customer Security Assurance organization has been established to ensure a safe and secure online experience for Comcast customers. This team is a dedicated group of security professionals who respond to issues pertaining to phishing, spam, infected PCs (commonly referred to as "bots"), online fraud and other security issues.

Business Hours:: 6:00 am – 2:00 am EST
7 days a week
Contact:: (888) 565-4329

How To Report A Security Issue »

Comcast Legal Response Center

Location:: 650 Centerton Road, Moorestown, NJ 08057
Business Hours:: M-F, 8:30 am – 5:00 pm EST
Contact:: (866) 947-8572

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XFINITY Signature Support

Is your computer infected with a virus? XFINITY Signature Support can help.

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Report Cyberbullying

XFINITY Internet can assist in your Online Harassment Investigation, along with your local law enforcement.

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Report Phishing Issues

We have easy-to-use tools to help you avoid phishing attacks. Learn what steps to take to report a fraudulent email.

Learn More About Reporting Phishing Scams »