Comcast

Our Safe Network

We are committed to providing you with the best and safest online experience possible. According to the National Cyber Security Alliance bots are the Internet's fastest-growing cybercrime and 71 percent of consumers don't even know what bots are, and what they can do about them. Comcast wants to help its customer stay educated, informed and safe online!

Proactive Bot Notification

As a new feature of the Constant Guard™, we may notify you if we believe a computer behind your cable modem may be infected with a type of virus called a Bot. A Bot is a malicious form of software that could use your computer to send spam, host a phishing site, or steal your identity by monitoring your keystrokes. The notification will advise you to go to the Constant Guard Bot Assistance where you can access resources to help you remove the Bot from your computer.

Click Here to see an example of the email notification

Click Here to see an example of the internet browser notification

DNS Service

At Comcast, we're pleased to enhance Comcast Constant Guard™ with the addition of DNS Security Extensions (DNSSEC), delivering you a more secure Internet experience. As the first major Internet Service Provider (ISP) to do so in the United States, you should know that you are among the first to be getting these new security capabilities and that we continue to push for a more secure Internet experience for you, as well as a more secure global Internet.

Learn More About DNS Service »

Norton™ is a registered mark of Symantec Corporation. IDENTITY GUARD and associated logos are trademarks or federally registered trademarks of Intersections Inc. CONSTANT GUARD and associated logos are trademarks or federally registered trademarks of Comcast Corporation. Not all features, including Constant Guard™ Protection Suite, are available with Macintosh systems. For details about Constant Guard for MAC, visit xfinity.com/CGMAC.

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